Step
Procedure
1
To access the "Manage Own Account", simply click the MANAGE OWN ACCOUNT option on the "User Login screen".
or
Click the CHANGE PROFILE option at the top of each screen.
Note: The "JSE AD Web Portal screen" will be displayed.
2
Log in to the "JSE AD Web Portal".
3
Click the CONFIRM PASSWORD RESET option.
4
Enter your user name in the UserName field.
5
Enter the password that was sent to you via an email message in the Temp Password field.
6
Enter your new password in the Password field.
Note:
SENS will remember the last 24 passwords that you entered. As such, you will receive an error message if you try and enter a password that you have previously used.
There is a minimum password age of 1 day. As such, you cannot change your password more than once within a 24 hour period.
IMPORTANT:
A password can be minimum length of 8 characters. Passwords can be a combination of any 3 or more of the following options:
Small letters
Capital letters
Numbers
Special characters (these are characters that are non-alphanumeric, for example, ~,!, @, #, $, %, ^, …)
7
Enter the image code in the field displayed.
Note: If you cannot read the code, you can click the GENERATE NEW IMAGE option or you can click the GET AUDIO CODE to listen to the code.
8
Click the CONFIRM PASSWORD RESET button.
