Step
Procedure
1
With the "User Login screen" displayed, click the Forgot Password hyperlink.
2
With the "Forgot Password screen" displayed, enter your user name in the User Name field.
3
Enter the text code in the Enter Text Code field.
Note:
If you cannot read the Text Code then click the Generate New Image hyperlink. A new Text Code will be generated.
You can also listen to the Text Code. Click the Difficulty in reading? Hear the code hyperlink to listen to the Text Code.
4
Click the SUBMIT button.
Note: An email will be sent to you. Follow the instructions in the email to create a new password.